|Data processor||Activity description||Processing countries|
FRESHWORKS INC. (¹)
|Ticket management solution by email, allowing the follow-up of the discussions between our customers and our staff or the staff of our branch offices.
/!\ messages sent (email & SMS campaigns) to the recipients of our customers through our product, do not transit through this provider
United States of America
Transfer under the protection of the European Commission's standard contractual clauses
|Server hosting dedicated to applications||France|
|SCALAIR / CIV (²)
|Hosting of applications on servers owned by Sarbacane Software
|Sarbacán Software SL
From December 15th 2021
|Customer relations, technical support||Spain|
Any changes regarding the addition or replacement of subsequent data processors shall be made under the conditions specified in the personal data treatment agreement or by special conditions, if applicable for the latter.Additional data processors may be required and shall be specified by name in the relevant service agreement.